Our Team

The Creative Learning Partners Team

Management Partners:

Ann Biddle

Operations Director

Ann has over 30 years of experience in the Hospitality Sector as an experienced Senior Manager in Training and Development, particularly Vocational qualifications and Apprenticeships, for large National Employers, an External Verifier for City & Guilds (EQA), Internal Quality Assessor, Food Training Consultant and in the later years focused on eLearning, especially Maths, English & ICT.

Ann’s main role is to lead on the delivery model development for new opportunities and add value to existing contracts. Ensuring that delivery models are simple for both customer and sales by supporting the employer to understand complex funding methodologies whilst building a customer journey that maximises learner opportunities.

Roger Francis

Business Development Director

Roger’s role is to raise awareness of CLP within the sector and identify opportunities for growth and partnerships. He chairs the AELP Functional Skills Special Interest Group, speaks regularly at national conferences and writes articles for the trade press.

Prior to becoming one of the founding partners in CLP, Roger was Services and HR Director for Mindleaders, a global leader in the educational technology field. His main focus during that period was on the development of their Learning Services business, but he also led the teams responsible for implementing MindLeaders solutions and providing post-implementation customer service.

As HR Director, he played a pivotal role in the development of the unique MindLeaders culture by focusing on Talent Development and Employee Engagement strategies and embedding the company values throughout the business.

Prior to joining MindLeaders, Roger was a Senior Lecturer in Pharmacology at Sunderland University and spent 12 years in senior management roles at Whitbread, largely in Operations but latterly as a divisional Strategy and Marketing Director.

Edward Parsons

Finance Director

Edward gained his Associate membership of the Chartered Institute of Management Accountants in 1979. Since then, he has held senior positions in various industries among them Grants of St James’s and Allied Domecq, before joining Creative Learning Media in 2004. Edward’s services were retained by ThirdForce plc when they acquired Creative Learning Media, and latterly he became UK Financial Controller for MindLeaders.

Edward is well regarded as a commercially-aware accountant, with exceptional systems skills. These attributes, combined with his experience and knowledge in acquisitions and mergers over the years, give us the confidence to build a sound financial base for developing Creative Learning Partners into a market leader.

Marie-Claire Wyndham Ayres

Programme and Funding Director

She has over 8 year’s experience in the funding arena, and is responsible for maximising funding revenue through the effective management of major funding contracts, ensuring accurate reconciliation and timely payment and taking responsibility for all quality issues including Ofsted inspections. Marie-Claire is also responsible for seeking out new funding opportunities and leading the bid team to a successful outcome.

Marie Claire manages the relationship with large commercial clients ensuring effective communication with the operational teams and monitoring performance against agreed profiles. Prior to joining Mindleaders, Marie-Claire spent 10 years as a National Sales Support & Customer Service Manager.

Learning Support Partners:

Our Learning Support Partners (LSPs) are the beating heart of CLP. This team of highly skilled and qualified field-based Functional Skills experts provide both face-to-face and distance learning support to our learners. They are coaches, mentors (and occasionally hard taskmasters) whose relationship with our learners make our business special and unique.

Our LSPs are not simply subject matter experts. They understand the challenges of work-based learning and work flexibly to meet the needs of individual learners. Our LSPs are contactable through our ePortfolio system and via phone, email, Skype and a range of Social Media.

In my current role I am involved with both learners and in the continued professional development of my colleagues, so that all our learners get the best from their learning experience with us.

Robert Miller

National Training Development Manager

Highly experienced administrator and developer, supporting on the development of a diverse range of sector, vocational and employability programmes, to meet key stakeholder and employer needs.

Tina May

Administration Manager

I help build confidences and motivate learners to make their own decisions about their learning journey which is crucial in their development.

Nicky Scotchford

Administration Facilitator

Samantha Fenwick

Learning Support Partner
North East

Danielle Baxter

Learning Support Partner
Midlands

Reshmi Jones

Learning Support Partner
Midlands

Pamela McIntosh

Learning Support Partner
Midlands

Lesley Hambrook

Learning Support Partner
South Region

Shola Olokun

Learning Support Partner
Central London

Joe Higgins

Learning Support Partner
North West

Alex Walsh

Learning Support Partner
North West

Suzanna Smith

Learning Support Partner
Scotland